General Terms & Conditions
1. Overall Issues
a . All terms & conditions stated here are effective from 01-01-2016.
b . All gaming rules will follow our affiliated partner site rules. In the event of dispute, we will forward the case to our affiliated partner’s support department. Winning21.com reserves the right to follow our affiliated partner’s final decision.
c . Winning21.com affiliated partners reserves the right to void, refuse and reject any bets placed under Winning21.com members who are suspected of an abnormal, irregular bets or in the event on usage of Artificial Intelligence (BOTS).
d . At Winning21.com, we take every necessary safety and security measures to ensure the best experience on the website. winning21.comwill not be held responsible for any credit losses. In the event where member’s account has been hacked, winning21.com will only take the responsibility if the security breach is from our site.
e . To avoid any fraudulent activity, members are not allowed to withdraw any of their funds without betting after depositing.
f . winning21.com reserves the right to add in, take out or amend any parts of the terms and conditions on site without any prior notice. Members are advice to check for the updated terms and condition.
g . winning21.com reserves the right to refuse to provide access to members in certain countries.
h . Each bank account can only be tied to one winning21.com member account. winning21.com reserves the right to revoke, suspend any member or gaming account with repetitive or same banking information.
2. Security Issues
a . winning21.com maintain and upgrades all the elements in the site to ensure all members’ safety from aspect of fund or personal information.
b . Please be informed that it is the responsibility of every winning21.com member to keep their username and password safe and private. We do not recommend members to share their username among each other. winning21.com will not take any responsibility in the event where your username or password has been compromised or stolen due to member’s negligence.
c . Each member is responsible in providing the latest personal information or banking information to winning21.com. winning21.com will process any transaction submitted by members according to the latest stated information in the system.
3. Banking Issues
a . WINNING21.com reserves the right to only credit your gaming account after verification and confirmation of your deposit being received.
b . There will be an administration fee of MYR2 deducted automatically from any withdrawal request figure less than MYR50 in respective currency of member’s gaming account.
c . The minimum initial deposit amount is MYR100, MYR30 for each top-up transaction.
d . To ensure the security of all winning21.com members, we reserve the right to reject any withdrawal of fund if there is any discrepancy in the provided information.
e .winning21.com reserves the right to hold your withdrawal if your member or gaming account is suspended for further investigation on fraudulent activities without prior notice.
f . The figure of new registration, reload, withdrawal are integer based. Example: MYR10, MYR30, MYR200, MYR900)
g . All deposit & reload may require multiple security verification for example ATM machine transaction slips and unedited screenshot of valid transaction to avoid any unnecessary security issue.